Is the portal or website down?
See live status for the website, member portal and help centre at status.blackvc.com.au.
Check status.blackvc.com.au for live status of the black vc website, the member portal and this help centre.
What the status page shows
- Whether each site is operational, has degraded performance or has an outage right now
- How quickly each site is loading
- Uptime over the last 90 days
- Past incidents and how long they lasted
Every site is checked once a minute and the page updates itself, so there's no need to refresh it.
If a site shows an outage
Our team is alerted automatically. Keep the status page open and it will show when the site is working again.
If everything shows as operational
The problem may be with your device or connection. Try:
- Refreshing the page
- Another browser, or a private window
- Your phone's mobile data instead of Wi-Fi
Still stuck?
Email hello@blackvc.com.au or call (02) 5111 1110.
Last reviewed 1 November 2026