Skip to content

How does mail handling work?

We receive your letters and parcels, notify you by email, and you collect them on weekdays.

We receive your mail, notify you by email, and you collect it weekdays 9 am to 5 pm, with earlier or later collection by arrangement.

Who gets mail handling

  • Virtual office and Virtual office plus: included.
  • Dedicated desks and private offices: included, with a business address.
  • Coworking members: add a business address and mail handling for $49 a month plus GST.

How to address your mail

Your name Company Level 3, 4 Mort Street Canberra City ACT 2601

Letters and parcels

  • We accept letters and parcels during staffed hours, and sign for them.
  • We hold parcels for 7 days and letters for 30 days.
  • Large items are by arrangement.

Collection only

Mail is for collection. We don't open, scan or forward your mail unless you ask and we agree.

Last reviewed 23 October 2026

Was this helpful?